Shipping & Return

Shipping

We offer free standard shipping on all orders over $60. For orders under $60, a flat rate of $14-$17 will be applied.

Shipping times:

  • USA: 7-15 business days
  • Europe: 4-6 business days
  • Canada:  8-10 business days
  • Australia :  4-7 business days
  • Asia :  3-4 business days
  • Middle East: 6-10 business days


Please allow an additional 2-3 days for remote areas.

All orders are processed within 1-2 business days.

Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free 30-day return policy.

To be eligible for a return:

  • Item must be unused and in the same condition as received
  • Item must be in its original packaging
  • You must have the receipt or proof of purchase


To initiate a return:

  • 1. Contact our customer service team at contact@loopara.com
  • 2. Include your order number and reason for return
  • 3. We'll provide you with a return shipping label and instructions


Refunds will be issued to the original payment method within 5-7 business days after we receive the returned item.

Please note:

  • Shipping costs are non-refundable
  • Customer is responsible for return shipping costs unless the item is defective or incorrect

Exchanges

Exchanges are also available within the 30-day period. Contact our customer service team to arrange an exchange.

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